"I'M HER "TWO IN ONE SHIRT (OLIVE GREEN)

K. Nicole Collections Online Store Return Policy

At K. Nicole Collections, we strive to ensure your satisfaction with every purchase. However, we understand that sometimes returns are necessary. Please read our return policy carefully before making a purchase:

Eligibility for Returns

1. Time Frame: All return requests must be initiated within 7 days of receiving your order.

2. Condition of Items: Items must be returned in their original, unused, and unaltered condition, with tags attached and in the original packaging.

3. Non-Returnable Items: The following items are final sale and not eligible for return:

• Custom-made or personalized products

• Sale or clearance items

• Undergarments and swimwear

• Gift cards

Return Process

1. Authorization Required: All returns must be pre-approved. Please contact us at KNicoleCollectionsllc@gmail.com with your order number and reason for the return to receive a return authorization (RA) number.

2. Return Shipping: Customers are responsible for the cost of return shipping unless the item was received damaged or defective. We recommend using a trackable shipping service, as we are not responsible for lost or undelivered returns.

3. Damaged or Defective Items: If your item arrives damaged or defective, please notify us within 48 hours of receipt with photographic evidence. We will review your claim and provide further instructions.

Refunds

1. Processing Time: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

2. Refund Method: Approved refunds will be processed to your original payment method within 7-10 business days.

3. Restocking Fee: A 15% restocking fee may be applied to returned items, excluding damaged or defective merchandise.

Exchanges

Exchanges are subject to item availability. Please contact us to verify stock and initiate an exchange process.

Disclaimers

• K. Nicole Collections reserves the right to refuse returns that do not meet our return policy criteria.

• Shipping fees (original and return) are non-refundable.

• Items returned without prior authorization or beyond the stated return period will not be accepted.

For further assistance, please contact our customer service team at KNicoleCollectionsllc@gmail.com. Thank you for shopping with K. Nicole Collections!